FAQ'S

Yes, you need to register yourself on our website in order to place an order. This allows us to provide you with a smooth and hassle-free shopping experience. This will let you easily track your order status, view your order history, and quick checkout for future purchases.

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Apple Pay.

No, we do not store any payment card data on our system. All payments are processed securely through our payment gateway provider.

No, we currently do not support using multiple payment methods for a single order.

Yes, you will receive an email confirmation with the receipt of your payment once the order has been placed.

Payment processing times may vary depending on the payment method used. Typically, payments made with credit/debit cards are processed instantly, while payments made through PayPal may take a few minutes to process.

The nature of our products does not allow us to offer a refund policy. However, in case you are unsatisfied with the product, you can contact our customer care helpdesk. Support@haldiramuk.com

No, once your order has been processed, it cannot be cancelled. If you wish to cancel your order, please contact our customer service team as soon as possible.

If your parcel is undelivered, DHL Parcel will be redirected to a Service Point from where you can collect the parcel in 5 working days, In the event of non-collection, the parcel will be returned to Haldirams, and a refund will be issued, excluding the £4.99 shipping charges.

There is no minimum order amount for our products. You can order as much or as little as you like.

To place an order on our website, simply browse our products, add items to your cart, and proceed to checkout. You will need to provide your shipping and payment information to complete the order.

We cannot guarantee that you will be able to modify or cancel your order after it has been placed, as we strive to process and ship orders as quickly as possible. However, please contact us as soon as possible if you need to make any changes or cancel your order, and we will do our best to accommodate your request.

We typically process and ship orders within 1-2 business days. However, shipping times may vary depending on your location and the shipping method you choose at checkout.

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order online.

You will receive a shipping confirmation email with a tracking number once your order has been shipped. Please note that it may take up to 24 hours for the tracking information to update.

If you have any problems with your order, please contact us as soon as possible and we will do our best to resolve the issue.

The nature of our products does not allow us to offer a return policy.

You can track your order by logging into your account on our website and accessing your order history. You will also receive a tracking number via email once your order has been shipped.

We use a variety of shipping carriers, including Royal Mail, and DHL depending on the destination and shipping speed selected during checkout.

Delivery times vary depending on the shipping speed selected during checkout and the destination. Typically, orders are delivered within 3-5 business days.

If your order has not yet been shipped, you can contact our customer service team to request a shipping address change. However, if the order has already been shipped, we cannot guarantee a change of address.

If your order arrives damaged or is missing items, please contact our customer service team immediately. We will work with you to resolve the issue and ensure you receive a satisfactory solution.

If you are not available to receive your delivery, the carrier will leave a delivery notice with instructions on how to reschedule or pick up your package.

Unfortunately, we cannot guarantee a specific delivery date or time. Delivery times are dependent on the shipping carrier's schedule and delivery policies.

If your order has not yet been shipped, you can contact our customer service team to request a delivery address change. However, if the order has already been shipped, we cannot guarantee a change of address.

We offer a variety of job opportunities, including positions in manufacturing, distribution, sales, marketing, and administration.

If you wish to apply for a job at Haldiram’s UK, you can check out the career link footer on our website. Once the mailbox opens, you can write a custom message and we will reach out to you.

The qualifications vary depending on the job. However, we generally look for candidates with relevant education, experience, and skills for the position.

We currently do not offer Internships or apprenticeships.

The recruitment process duration varies depending on the job and the number of applicants. We will keep you informed about the progress of your application.

We offer a range of benefits, including competitive pay, health insurance, retirement plans, and opportunities for career development and growth.

Yes, we provide training and development programs to help our employees enhance their skills and advance their careers.

For career-related queries, you will need to fill out the Contact us form available on the contact us page. Alternatively, you can also reach out to us via mail, just send your CV at Jobs@haldiramuk.com

Haldiram's UK considers orders of 10 or more items to be bulk orders.

The discount will be automatically applied to your order on checkout.

In order to place a bulk order, you need to contact us by clicking on the “Bulk Orders” on the header or reach out on Support@haldiramuk.com

Yes, the minimum order value for bulk orders is £100.

Yes, Haldiram's UK allows customers to customize their bulk orders. Customers can select the items they want and the quantity of each item.

It typically takes 5-7 business days for a bulk order to be processed and shipped.

Changes or cancellations to bulk orders can only be made before the order has been shipped. Once the order has been shipped, it cannot be modified or cancelled.

Haldiram's UK accepts payment via bank transfer for bulk orders. The details for making the payment will be provided once the order has been confirmed.

As per our policy, we do not accept returns for change of mind or dissatisfaction with the product. We strive to ensure customer satisfaction and provide detailed product information to help you make an informed decision before purchase.

Unfortunately, return is not offered for change of mind or dissatisfaction with the product.

Please reach out to our customer care in case you have received the wrong product and we shall get you the correct product delivered and pick up the wrong one. If you have consumed or opened the wrong product we may have to charge you for it.

All you need to include in the return package is unopened/damaged product.

Return shipping charges will be incurred by us. You would not need to pay any amount for return shipping.

It usually takes up 5 working days to process a refund.

Your refund amount will be credited to the source account with such the order was placed.

In case you receive a damaged or defective product, kindly reach out to us with pictures of the damaged shipment and we shall arrange a replacement as soon as possible.